Starwood’s Luxury Collection brand has launched a new online community. This isn’t just any ordinary group of people online though. Exclusivity and by invite only are key words for this social media group called ASMALLWORLD.
Members of ASMALLWORLD, which according to the website is a private international community of culturally influential people who are connected by three degrees, can now interact directly with Luxury Collection concierges. Luxury Collection will have a microsite that houses a series of blogs written by brand concierges around Europe and Africa. The blogs will contain content on local knowledge and information on special events selected with close collaboration with ASMALLWORLD to ensure fit with its exclusive members. Members are free to comment and ask for advice. Here’s a sample list of upcoming blog posts and events:
- Hotel Grande Bretagne’s (Athens) guide to the Night of the Full Moon in Greece.
- An insiders view on the Venice Film festival presented by the concierges of the Gritti Palace & Hotel Danieli in Venice.
- An introduction to Gansbaai Great White Shark Festival from the Arabella Western Cape Hotel in South Africa.
- The final blog for 2009 will see concierges from all The Luxury Collection’s Austrian hotels (Hotel Imperial and Hotel Bristol in Vienna and the Hotel Goldener Hirsch in Salzburg) collaborating to create the ultimate guide to enjoy pre-Christmas time in Austria.
I think this is a great strategic alignment between the two brands. The fact that members of ASMALLWORLD are “culturally influential people” and simultaneously affluent make this community a sweet spot for Luxury Collection. ASMALLWORLD will support Luxury Collection by offering links and media placements in the online community including features on the events calendar, magazine ads, and e-newsletters.









